Directory of ITIL and ITSM services  
& software. A launch pad for the  
IT infrastructure library (ITIL) & ITSM  

SITEMAP

For information on the following, return to the front page and visit the section indicated:

ITIL Definition. Visit the section titled 'What is ITIL'?

ITIL Foundation. See the section on ITIL Training

ITIL Framework. Start with our front page.

ITIL Consultant. See our sub-directory on service providers.

ITIL Process. Covered by both the service support and delivery sections

ITIL Process Diagrams. See above.

ITIL Governance. Visit the sections on service delivery and service management.

ITIL Exam. Visit the section on ITIL Training.

ITIL Download. We have a specific page for ITIL downloads

Configuration Management. See the specific sub-section of Service Delivery

ITIL History. General ITIL background can be viewed in the section 'What is ITIL'.

ITIL Best Practice. Start at the index page.

ITIL Conference. See our directory of Service Providers

ITIL Terminology. Start with the index page.

ITIL Book. See out onsite bookstore.

CONTACT DETAILS

If you need any further information, or have any suggestions regarding this directory, please contact us via the following means:

Trademarks, etc: Please note that itil-itsm-world.com in lower case is copyright this portal. Also that ITIL, in upper case, is a registered trademark of the OGC, with whom we have no association or linkage at all.