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Directory of ITIL and ITSM services |
| Directory of Software & Services for ITIL Service Delivery and ITSM | |
Service Delivery is the management of the IT services themselves, and involves a number of management practices to ensure that IT services are provided as agreed between the Service Provider and the Customer.
Service Delivery consists of 5 disciplines. These are:
- Service Level Management
- Capacity Management
- Contingency Planning
- Availability Management
- IT Financial Management
Buy ITIL Service Delivery: HEREFor online training information see: ITIL Certification
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