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The ISO 20000 Toolkit


Implementation of any major international management standard is a complex operation by nature. In additon to the often steep learning curve, the requirements of quality standards are often rigorous and demanding. For these reasons, a dedicated kit has been released to aid both understanding, and implemention.

The ISO 20000 Toolkit comprises a substantial collection of templates, documents and support materials. Specifically includes are the following items:


The toolkit is intended not only to introduce the standards and help initial understanding, but to provide a toolset for practical use for the long term future.

It is now fully documented and illustrated on its own website, from where it can also be purchased/downloaded, and is our recommended support aid for the standard:


THE ISO 20000 TOOLKIT WEBSITE




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