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Security & Risk


Throughout these web pages, the roles of risk and security are intentionally and consistently underscored - they are key elements within responsible service management.

Within these two disciplines, adoption of a formal methodology and approach is highly recommended. For tisk analysis, a qualitative approach is most common. For information security management generally, adoption of the ISO 17799 standard (compliance and/or certification) is becoming very popular.

For more information on these topics, visit the following web sites:



It is equally important to implement a comprehensive set of security policies. If you have not already done so, a pre-written policy can be acquired from Security Policy World.



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